Zoom HUD problems / PT3

[kevinmasefield]

Hello,

anybody else having Zoom HUD problems? This must be about the 10th time in 2013.
im getting very frustrated with PT3 and its functionality around Zoom. I want to grind as much as possible for bonusses and other benefits, but its just not possible without statts.
Hopefully this issue can be fixed ASAP.

I will not be sending a log file (the usual responce to technical issues for Zoom), because its the same problem over and over again.
Pokerstars update --> PT3 Zoom HUD down. :roll:

Hope to hear an update soon.

[kraada]

Yours is the only post about it so far - please send us those logs and we'll look into it further for you.

[happyeaster]

he's not alone - i have the same issue.

yes 10th time in 2013.

[kraada]

Then please, please send us logs. We cannot do anything without them.

[kaka8896]

How i send the log?????

[delMartinez]

Hud doesn't work if at least one player's vip status is shown. The same problem happened last month. You were trying (?) to fix that. Uptade has never been released. Fortunately another PS update/restart fixed the problem.

[delMartinez]

Fortunately another PS update/restart fixed the problem back than

[8o0o]

I also got problems with the HUD since today. The HUDs are sometimes next to the right player, sometimes next to the wrong. Totally random. Already sent in the logs with a ticket.

[kraada]

And since the Stars fix that resolved the problem nobody has complained about Zoom at PT3 until this thread, so it's clear that something has changed. See this tutorial for details on how to submit a ticket with logs.

[8o0o]

I already submitted a ticked with logs. Up until yesterday everything went fine with the HUD and Zoom. On my side changed nothing since then...