problem with hud on pokerstars replayer

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problem with hud on pokerstars replayer

Postby c666666 » Wed May 15, 2013 3:53 am

Hi, when I have the replayer window opened, a lot of times (not always) when a new hand start the hud disappear from current table and show up on the replayer window. It's very annoying. Any solution? Ty
c666666
 
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Re: problem with hud on pokerstars replayer

Postby kraada » Wed May 15, 2013 8:06 am

Is this for PT3 or PT4? You posted in the PT3 section but I'm pretty sure the HUD on the replayer is disabled in PT3 . . .
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Re: problem with hud on pokerstars replayer

Postby c666666 » Wed May 15, 2013 9:31 am

kraada wrote:Is this for PT3 or PT4? You posted in the PT3 section but I'm pretty sure the HUD on the replayer is disabled in PT3 . . .


Yeah sorry, it's PT4.
c666666
 
Posts: 52
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Re: problem with hud on pokerstars replayer

Postby kraada » Wed May 15, 2013 11:38 am

That's fine, I just wanted to make sure I gave the proper advice :)

Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder. That will show us exactly what's going on and why it's switching windows so that we can get it fixed for a future release.
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