Unable to update cache

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Unable to update cache

Postby freerollerjb » Sat Apr 05, 2008 1:37 am

Hi,

I just downloaded PokerAce Hud v1.19.6 beta. I'm using it with PT2. Now when I open the program I get a pop up saying "Unable to open cache, an exception has occured." Then, sometimes other messages come up after that one such as "unable to query player" or something like that. At this point the program doesn't display any overlay stats and I have to exit it and restart it. Any help is greatly appreciated, as this is making it difficult to play.

Thanks.
freerollerjb
 
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Joined: Tue Feb 12, 2008 4:58 pm

Re: Unable to update cache

Postby APerfect10 » Sat Apr 05, 2008 5:05 pm

Please enable logging and when these errors occur, immediately send me the PAHud.log file via the Support system so that I can look into the issue. Make sure that you send me this log file before re-opening PokerAce Hud.

Tutorial: How to Create a Log File

Best regards,

Derek
APerfect10
Site Admin
 
Posts: 4489
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Re: Unable to update cache

Postby brody_boy » Thu May 01, 2008 11:44 pm

Hi derek,
I got the same problem of this guy... what should i do cause this link not working anymore :

ty
brody_boy
 
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Joined: Tue Mar 11, 2008 2:10 pm

Re: Unable to update cache

Postby APerfect10 » Thu May 01, 2008 11:57 pm

I fixed the link. Please send me a log file as instructed in my previous post.

Best regards,

Derek
APerfect10
Site Admin
 
Posts: 4489
Joined: Sat Dec 08, 2007 6:03 pm


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