PokerTracker

Hi,

I just downloaded PokerAce Hud v1.19.6 beta. I'm using it with PT2. Now when I open the program I get a pop up saying "Unable to open cache, an exception has occured." Then, sometimes other messages come up after that one such as "unable to query player" or something like that. At this point the program doesn't display any overlay stats and I have to exit it and restart it. Any help is greatly appreciated, as this is making it difficult to play.

Thanks.

Please enable logging and when these errors occur, immediately send me the PAHud.log file via the Support system so that I can look into the issue. Make sure that you send me this log file before re-opening PokerAce Hud.

Tutorial: How to Create a Log File

Best regards,

Derek

Hi derek,
I got the same problem of this guy... what should i do cause this link not working anymore :

ty

I fixed the link. Please send me a log file as instructed in my previous post.

Best regards,

Derek