PAHUD not always showing stats

Experiencing technical difficulties? Think you've found a problem with PokerAce Hud? Report it here.

Moderator: Moderators

PAHUD not always showing stats

Postby bobcorn » Sun Jun 01, 2008 1:53 pm

My PA Hud is being very erratic in displaying stats. Sometimes at a table all of the stats disappear and I have to close and reopen PA Hud. Other times PA Hud only displays stats for half of the players at the table when I know I have stats for the other players. What can I do to fix this? Thanks for your help.
bobcorn
 
Posts: 9
Joined: Wed May 21, 2008 9:42 pm

Re: PAHUD not always showing stats

Postby WhiteRider » Sun Jun 01, 2008 1:59 pm

Do you mean PAHud, or PT3-HUD?

What site are you at? Do you have any HUD filters set (like refresh rates or minimum hand requirements)?
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: PAHUD not always showing stats

Postby bobcorn » Sun Jun 01, 2008 2:21 pm

I'm using PA Hud w/ pokertracker v2. I play on Pokerstars and have all refresh rates set to every hand. Sometimes the stats refresh and sometimes they only show for certain players (even when I have the same # of hands played w/ every player).
bobcorn
 
Posts: 9
Joined: Wed May 21, 2008 9:42 pm

Re: PAHUD not always showing stats

Postby WhiteRider » Sun Jun 01, 2008 2:47 pm

Do you have the latest 1.19.6 version?

If so,
Enable logging, and send the PAHud.log file via the Support system so that we can review your configurations and troubleshoot the issue.
Tutorial: How to Create a Log File
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK


Return to Technical Support

Who is online

Users browsing this forum: No registered users and 4 guests