Stalls when importing

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Stalls when importing

Postby DaHe » Wed Sep 03, 2008 5:52 pm

My PT has recently started to stall when im importing my hands after ive played a session. It gets stuck at the same hand every time i import and stays there for several minutes before it proceeds. What can i do to prevent this? Can i delete this very hand and if so how do i do that?

This is what it says when it gets stuck for several minutes.
"Reading database, hand #2147483647"

(Im playing at Prima and Im using PT 2.17.03)
DaHe
 
Posts: 3
Joined: Wed Mar 26, 2008 7:39 am

Re: Stalls when importing

Postby ptrack pat » Wed Sep 03, 2008 8:05 pm

You should be using the "Reset DB's" button on the Prima auto-import window on a regular basis. Click the help link at the top of the Prima auto-import window for more details about the purpose of this button.
ptrack pat
 
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Re: Stalls when importing

Postby DaHe » Fri Sep 05, 2008 5:31 am

ptrack pat wrote:You should be using the "Reset DB's" button on the Prima auto-import window on a regular basis. Click the help link at the top of the Prima auto-import window for more details about the purpose of this button.


Ive done that and still have the same problem. Ive also tried to repair the database with no success.
DaHe
 
Posts: 3
Joined: Wed Mar 26, 2008 7:39 am

Re: Stalls when importing

Postby ptrack pat » Fri Sep 05, 2008 8:03 am

What is the size of the GameHistory.dat file? If you've used the reset option it should be very small. Email that file to me at support at pokertracker dot com
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