Missing hands

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Missing hands

Postby bluandbrneyes » Sat Sep 06, 2008 6:01 pm

I noticed that I lost 2 big pots today, yet the loss and the two hands obviously are not recorded in PT2, is there a way I can find them, My accounting is all wrong now (totals) Thanks.
bluandbrneyes
 
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Re: Missing hands

Postby ptrack pat » Sat Sep 06, 2008 6:32 pm

For what site???
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Re: Missing hands

Postby bluandbrneyes » Sat Sep 06, 2008 6:34 pm

sorry, PS
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Re: Missing hands

Postby ptrack pat » Sat Sep 06, 2008 6:45 pm

Are you sure you got the latest patch, v2.17.03b? Stars just had an update the other day requiring you to be using this patch.
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Re: Missing hands

Postby bluandbrneyes » Sat Sep 06, 2008 6:49 pm

yes, I did use the patch...I just find it strange only 2 hands out of like 300 didnt get recorded...how can I find them? if possible
bluandbrneyes
 
Posts: 17
Joined: Fri May 09, 2008 6:54 pm

Re: Missing hands

Postby ptrack pat » Sat Sep 06, 2008 6:54 pm

Reimport all of the hand history files that PokerStars has created since this problem and see if any new hands get loaded. If not, you'll have to contact PokerStars support to see about getting the missing hands, if they aren't in the files there is nothing PT can do about that.
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