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Missing hands

Posted:
Sat Sep 06, 2008 6:01 pm
by bluandbrneyes
I noticed that I lost 2 big pots today, yet the loss and the two hands obviously are not recorded in PT2, is there a way I can find them, My accounting is all wrong now (totals) Thanks.
Re: Missing hands

Posted:
Sat Sep 06, 2008 6:32 pm
by ptrack pat
For what site???
Re: Missing hands

Posted:
Sat Sep 06, 2008 6:34 pm
by bluandbrneyes
sorry, PS
Re: Missing hands

Posted:
Sat Sep 06, 2008 6:45 pm
by ptrack pat
Are you sure you got the latest patch, v2.17.03b? Stars just had an update the other day requiring you to be using this patch.
Re: Missing hands

Posted:
Sat Sep 06, 2008 6:49 pm
by bluandbrneyes
yes, I did use the patch...I just find it strange only 2 hands out of like 300 didnt get recorded...how can I find them? if possible
Re: Missing hands

Posted:
Sat Sep 06, 2008 6:54 pm
by ptrack pat
Reimport all of the hand history files that PokerStars has created since this problem and see if any new hands get loaded. If not, you'll have to contact PokerStars support to see about getting the missing hands, if they aren't in the files there is nothing PT can do about that.