PokerTracker

I am getting the following error when I attempt to import the hands:
11/02/2008 20:22:16 C:\Program Files\HollywoodPoker\Resources\Databases\PR_HH_20081102_2022161.txt Unable to get the game number(2)...P4-80198810-133 AutoPR (2.16.03d)
Happens with all hands imported from hollywoodpoker.
What to do?

Thanks in advance

What email was used to purchase PT2? I have no record of the one used for this site.

ptrack pat wrote:What email was used to purchase PT2? I have no record of the one used for this site.

Its probably [email protected]

Its been a while since I purchased PT2 and I changed my email since then.

Install the latest PATCH, version 2.17.03d from this link (MAKE SURE YOU DOWNLOAD THE PATCH INSTALL, the second link on this page, and NOT the full version:
http://www.pokertracker.com/products/PTH/download.php