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can't find file

PostPosted: Mon Jun 09, 2008 9:49 pm
by dkarlow
when i open poker tracker 2, it says, "Could not file 'C:\Program Files\Poker Tracker V2\ptrack.mdb'......everything was working fine last night. the last thing i dide was compact the database.

please help asap :)

Re: can't find file

PostPosted: Mon Jun 09, 2008 10:13 pm
by ptrack pat
Are you using Vista? If so, it sounds like you haven't been running PT as administrator every time like you need to be.

Go to the c:\program files\poker tracker v2 folder. Is there a file called ptrack_backup.mdb there? If so, what is the date/time and size of the file.

Now click on the Compatibility Files link/button. Is there a ptrack.mdb and/or a ptrack_backup.mdb file here? If so, what are the dates and sizes of these files?

Re: can't find file

PostPosted: Mon Jun 09, 2008 10:30 pm
by dkarlow
i do have vista, but i religiously run as admin.

the backup file has 224 MB and was last updated b6-9-08 at 10:06pm

where do i find the compatibility link?

Re: can't find file

PostPosted: Mon Jun 09, 2008 10:35 pm
by ptrack pat
where do i find the compatibility link?


It should be right under the title bar of the explorer window.

Rename the ptrack_backup.mdb file to ptrack.mdb and try to run PT again.

Re: can't find file

PostPosted: Mon Jun 09, 2008 10:46 pm
by dkarlow
this didn't work :(

it still cannot find the file.

Re: can't find file

PostPosted: Tue Jun 10, 2008 9:07 am
by ptrack pat
Make sure you renamed it correctly. If you don't have file extensions turned on, you need to do that...
http://www.tech-recipes.com/rx/1269/vis ... extensions

Make sure the file is called just "ptrack.mdb"

Re: can't find file

PostPosted: Sat Jun 14, 2008 11:05 pm
by dkarlow
ok. i did everything suggested. i used another thread to repair the database through the odbc window on my laptop. but, when i go to repair, it says "unrocognized database format" :(

Re: can't find file

PostPosted: Sat Jun 14, 2008 11:50 pm
by ptrack pat
Why did you have to try to repair the db? Were you getting errors?

Are you able to find the "Compatibility Files" option on Windows Explorer?? It should look like this:

[ img ]

If you click on that, what are the file names and date/times of the files in this folder?

Re: can't find file

PostPosted: Tue Jun 17, 2008 10:38 pm
by dkarlow
ptrack.mdb 6/8/2008 10:43 PM MDB FILE 215,428 KB
ptrack (2).mdb 6/8/2008 10:43 PM MDB FILE 224,612 KB

when i renamed the backup file to ptrack, it went to ptrack (2).

Re: can't find file

PostPosted: Wed Jun 18, 2008 8:25 am
by ptrack pat
OK, go to that compatibility files folder, right-click on the "ptrack.mdb" file that is 215428 kb and select "copy" from the popup menu. Now, go back to the "real" c:\program files\poker tracker v2 folder and right-click again in that folder and select "paste".

It should now put that file into this folder. Now right-click on the PT2 desktop icon and select "run as administrator" from the popup menu. Does it work now??