PokerTracker

Ladbrokes have a new client as of this morning, and since then I've been unable to import hands. If I force read database after playing a few hands it tells me that there are no new hands in the database. Timer is the same.

I've tried all the usual stuff, resetting the DB, changing gamehistory.dat, and even reinstalling Ladbrokes, but to no avail.

Ladbrokes is still recording hands; I can view them within the Ladbrokes game history window.

Any suggestions?

What version of PT2 are you using?
What email was used to purchase PT2? I have no record of this email used for the site.

Hi ptrack pat.

I got the same problem since yesterday with Ladbrokes after Ladbrokes update. I use Pokertracker Version 2.17.01g

When I import hands it says: Starting import of 513 hand(s)... and after that it says:

Import Finished With Errors - The import finished but there were errors. Open the Utilities/Error Log Display/Maintenance window to see the errors - 0 hand(s) were imported.

Any suggestions?

Thanks

I have had problems since the client update as well. PT2 seems to treat cash games as tournament games and the importer is looking for a tournament reference for some reason. All my hands played at 50NL cash generated a message of the format:

7/3/2008 11:06:03
c:\program files\leisure\poker tracker v2\PRIMA_HH_11_20080703_110508.txt
Unable to get the tournament ID for tourney game number 1010183210...0.50 NL - Tournament) Real Money
AutoPRIMA (2.17.01g)

It may be something to do with the way in which Ladbrokes has set up the tables because only a few of them showed $ in the currency column of the lobby, the rest were blank. If some setting has been left blank perhaps it fools PT2 into thinking cash games are tournaments?

Just tried importing an observed hand of a table where the currency has been correctly setup in the lobby: same problem occurs when trying to import.

I have the same problem.

PT2 vs 2.17.01g

Unable to get the tournament ID for tourney game number 1010072224...1.00 NL - Tournament) Real Money

Install the latest PATCH, version 2.17.02 from this link (MAKE SURE YOU DOWNLOAD THE PATCH INSTALL, the second link on this page, and NOT the full version:
http://www.pokertracker3.com/products/PTH/download.php

Hi Pat

I had no problems auto importing my hands after the new update of ladbrokes. However I tried to import some hand histories from a .txt file and i get the error: file contains no texas hold 'em hands or unable to determine what poker site this file came from.

i downloaded the patch and installed it as said but i still get the same error.

any ideas what to do, thanks.

Please post one of the hand histories from that file. They are probably formatted differently than what PT is expecting.

** Hand # 1016341543 starting - 2008-07-14 21:12:05
** Jonkoping [Hold 'em] (0.25|0.50 NL - Cash Game) Real Money

KongKat sitting in seat 1 with $69.07
bigslick sitting in seat 2 with $6.19
VotePedro sitting in seat 3 with $35.19
Astyanax01 sitting in seat 4 with $50.94
loffe_ sitting in seat 5 with $50.91
525127 sitting in seat 6 with $22.11[Dealer]
KongKat posted the small blind - $0.25
bigslick posted the big blind - $0.50

** Dealing cards to Astyanax01: 8c, Js
VotePedro raised to $2.00
Astyanax01 folded
loffe_ called - $2.00
525127 folded
KongKat folded
bigslick folded

** Dealing the flop: 7s, 2s, Kh
VotePedro bet - $4.00
loffe_ called - $4.00

** Dealing the turn: Ks
VotePedro checked
loffe_ bet - $6.50
VotePedro raised to $13.00
loffe_ called - $13.00

** Dealing the river: 4d
VotePedro bet - $16.00
loffe_ called - $16.00
VotePedro shows: Kc, Ac
loffe_ shows: Kd, Ad
VotePedro wins $33.88 from the main pot
loffe_ wins $33.87 from the main pot