Help with error

Any support related posts should go here.

Help with error

Postby __JC__ » Sat Jul 05, 2008 5:48 am

I keep getting this error

!!! Database Error !!! SQLDBCode: 11 ; SQLErrText: Select error: SQLSTATE = S1000
database disk image is malformed (11)

HELP
__JC__
 
Posts: 15
Joined: Sat Jul 05, 2008 5:42 am

Re: Help with error

Postby ptrack pat » Sat Jul 05, 2008 8:33 am

What site are you playing at, Ongame or Prima???
ptrack pat
 
Posts: 4841
Joined: Sun Dec 09, 2007 12:38 pm

Re: Help with error

Postby __JC__ » Sun Jul 06, 2008 9:22 am

Ladbrokes
__JC__
 
Posts: 15
Joined: Sat Jul 05, 2008 5:42 am

Re: Help with error

Postby ptrack pat » Sun Jul 06, 2008 9:25 am

On the Prima auto-import window, click the Configure Database Files button. On the next window, make a note of the folder location of the GameHistory.dat file that you are pointing PT to read from.

Close PT and the poker site. Go to this folder and rename the GameHistory.dat file to GameHistory_bad.dat. Then open the poker site software and play another hand. They should create a new GameHistory.dat file for you to continue to import from. Open PT and and the Prima auto-import window and you should be able to start importing again.
ptrack pat
 
Posts: 4841
Joined: Sun Dec 09, 2007 12:38 pm

Re: Help with error

Postby __JC__ » Sun Jul 06, 2008 10:56 am

Done that but now it says

File Error - the file: C:\Microgaming\Poker\ladbrokesMPP\GameHistory.dat was not found.
__JC__
 
Posts: 15
Joined: Sat Jul 05, 2008 5:42 am

Re: Help with error

Postby ptrack pat » Sun Jul 06, 2008 2:32 pm

Did you look in this folder - C:\Microgaming\Poker\ladbrokesMPP - to see if the file is there? Ladbrokes should have created a new file when you opened it again and played another hand. Are you using Vista?
ptrack pat
 
Posts: 4841
Joined: Sun Dec 09, 2007 12:38 pm

Re: Help with error

Postby __JC__ » Sun Jul 06, 2008 3:30 pm

I renamed the file as told

Ran a tourney and still game this error

!!! Database Error !!! SQLDBCode: 1 ; SQLErrText: Select error: SQLSTATE = S1000
no such table: HandHistory (1)
__JC__
 
Posts: 15
Joined: Sat Jul 05, 2008 5:42 am

Re: Help with error

Postby ptrack pat » Sun Jul 06, 2008 4:37 pm

Are you using Vista or not?? If you are, you need to be running all your poker software using 'run as administrator'. Read this FAQ
http://www.pokertracker3.com/forums/vie ... =30&t=1378
ptrack pat
 
Posts: 4841
Joined: Sun Dec 09, 2007 12:38 pm

Re: Help with error

Postby __JC__ » Mon Jul 07, 2008 5:40 am

No I am using XP and did everything you asked, I have also installed the patch
__JC__
 
Posts: 15
Joined: Sat Jul 05, 2008 5:42 am

Re: Help with error

Postby ptrack pat » Mon Jul 07, 2008 8:47 am

Use Windows Explorer to find the GameHistory.dat file. What is the size of the file? As you play more and more hands, is the size of this file getting bigger? If it's not then Ladbrokes isn't writing to it. Try uninstalling/reinstalling the Ladbrokes software.
ptrack pat
 
Posts: 4841
Joined: Sun Dec 09, 2007 12:38 pm


Return to PTH Support

Who is online

Users browsing this forum: No registered users and 1 guest