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Moved to NZ, cant use pto

PostPosted: Wed Apr 23, 2008 10:15 pm
by Nuss1
Hello PTO Team,

first of all i want to say that PTO is a great program i wouldn't wanna miss it.
But heres the problem: i moved to new zealand and moved all my poker progs via LAN on the laptop i currently use. When i tried to open PTO it said that it cant be started coz i didnt Download PTO and didnt install it after the download. The ID for which i purchased a reg. key is Product ID: 312959. i also ave the reg key but dont wanna post it here. I just downloaded a new PTO hoping i could then open the one with the product id posted above.

The email adresses i purchased PTO and registered here are the same.

So what can I do to open the PTO with the ID above ?? got so many hands there and hand categories etc.

I hope i dont have to buy PTO again and hope for help.

kind regards

Re: Moved to NZ, cant use pto

PostPosted: Wed Apr 23, 2008 10:40 pm
by ptrack mike
You don't have to purchase it again. Please create a support ticket to get a new code. Include the NEW product ID and the email address you used to register PTO:
https://www.pokertracker.com/support/?cat_id=5