PT4 and ACR Tourney Details

[waltonjb]

As I slog through entering my ACR details from the month of June tourneys in which I played, I am wondering why there is still no resolution to why ACR tournaments are not always written to the client so PT4 can pick them up for results, etc.

About 10% of tournaments do get written correctly, often SnG and some other regular MTTs.

What is needed for all the tourney files to be parsed correctly from ACR? This isn't an issue on Iggy as best I can tell.

I talked to an ACR streamer who asked the devs at ACR and they say it is something about how PT4 does or does not parse the tournament file. I think I have seen on the forum that PT4 says it is the way ACR writes the file to the client HH folder or wherever.

So which is it from your perspective and how can we get the two of you together to get it fixed?

Thank you!!

[Flag_Hippo]

While I don't know the specifics the development team are aware of this problem and it is being worked on. If you would like to be linked to this issue and be automatically notified when a specific update addresses this then please open a Support Ticket.

[waltonjb]

sounds good to me, opening a support ticket, thank you!