Import hands at 30 h/s

Questions and discussion about PokerTracker 4 for Windows

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Import hands at 30 h/s

Postby Trakeator_1 » Sat Aug 03, 2024 6:17 pm

Hi,
I have installed PT4 on a new, very powerful PC with 32 GB of RAM, etc.
The import of hands is very very slow
20-30 h/s
What can I do to import faster?
Thanks!!!
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Re: Import hands at 30 h/s

Postby Flag_Hippo » Sun Aug 04, 2024 5:48 am

I don't know the quantity or types of hands you are importing but if you are importing from a very large sample then import speeds can drop so if it's starting faster and slowing down then we recommend splitting larger imports into batches. If your sample includes datamined hands then sometimes these types of hands can import more slowly however we don't provide any further support for this as most poker sites don't allow that type of activity. If that's not the case here and you want to follow up then you can attach a sample of your hands and support bundle to a Support Ticket where a technician can follow up with you:

Tutorial: Reporting A Problem
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