Problem gg poker hand import

[Bobliponge]

good morning,

I have a problem importing hands from GGpoker. Until now I had no problems, but since yesterday I can't load my hands in the stats. What can I do?

importattion.png

(393.17 KiB) Downloaded 2906 times

I don't think the problem is with PT4, though.

thank you for your help

[Flag_Hippo]

Those hands are being reported as duplicates which means they are already in your database and available to view. Make sure you have the correct player selected in your report and that there are no filters or tags active which would prevent the data from appearing otherwise I would need to see a screenshot of your entire PokerTracker 4 report window where you are expecting to see these hands.

[Bobliponge]

I don't know if this can help, my graph does not correspond to my actual losses

[Flag_Hippo]

my graph does not correspond to my actual losses

What graph are you referring to? If you are comparing PokerTracker 4 results to your graph in PokerCraft then they will not match since PokerCraft does not account for rake:

https://help.ggpoker.com/article/Does-P ... splay-rake

If you are referring to your graph in PokerTracker 4 then a screenshot of that report would be more helpful.