Cache update due to invalid custom stat

[rachiedough]

When trying to import while playing on ignition I'm getting a message about validating stats, updating cache, "do you want to do this now?" When I click yes it goes away but doesn't import the hands.

The error message is "Cache update failed due to invalid custom stat. You will be unable to import until the stat is fixed or removed."

[Flag_Hippo]

So we can see what's causing that and advise you accordingly please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue and then create a support bundle via the 'File -> Create Support Bundle' menu option in PokerTracker 4. When that file has been saved attach your support bundle to a Support Ticket.

[rachiedough]

I used the rebuild cache in db management and it is now importing normally. Will come back if issue returns.

[Flag_Hippo]

OK - thanks for the update.