problem with hud, import hand

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problem with hud, import hand

Postby segard » Mon Jan 26, 2015 2:01 pm

Hi I have problems with the HUD, PT not recognize my tables while im playing, this is happening from the last PS update.

please help
segard
 
Posts: 3
Joined: Wed Nov 19, 2008 2:35 pm

Re: problem with hud, import hand

Postby kraada » Mon Jan 26, 2015 2:45 pm

What kinds of tables are you playing at?
kraada
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Re: problem with hud, import hand

Postby segard » Mon Jan 26, 2015 3:02 pm

Holdem NL 10
segard
 
Posts: 3
Joined: Wed Nov 19, 2008 2:35 pm

Re: problem with hud, import hand

Postby kraada » Mon Jan 26, 2015 3:50 pm

I haven't heard about any other problems since the Zoom issues. Please enable logging via Configure -> Options -> Logging Enabled, restart PT4, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.
kraada
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Posts: 54430
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Location: NY

Re: problem with hud, import hand

Postby segard » Mon Jan 26, 2015 4:13 pm

file sent.

thx
segard
 
Posts: 3
Joined: Wed Nov 19, 2008 2:35 pm


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